contact & support

Having trouble with
your garden?

We’re a small team and we genuinely care about your experience. Whether something isn’t working or you just have a question, we’re here.

✉️

Email support

For anything and everything — bugs, billing questions, or just to say hello.

hello@moodflowerapp.com

We aim to respond within 1–3 business days. We read every message.

🐛

Reporting a bug

If something feels broken in your garden, please include: what you were doing, what happened, and your device/browser. Screenshots are always helpful!

Send a bug report

💳

Bloom Supporter billing

For billing questions or to manage your Bloom Supporter membership, you can email us or use Stripe’s billing portal directly from the Bloom Supporter page.

Refund requests: please email within 14 days of any charge.

💡

Feature ideas

Have an idea that would make Moodflower feel better for you? We love hearing from the community. Please share your thoughts — even small ideas have shaped the app.

Share an idea

If you’re going through something difficult, please reach out to a mental health professional or crisis service. Moodflower is a companion for reflection, not a substitute for support. You deserve real care.

UK: Samaritans — 116 123  |  US: 988 Suicide & Crisis Lifeline — 988